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Client Lifecycle Management - KYC Case Management Analyst (AVP)

Client Lifecycle Management - KYC Case Management Analyst (AVP)

Deutsche BankKuala Lumpur, Malaysia
18 days ago
Job description

Responsibilities

The key tasks of this individual include, but not limited to the tasks below :

KYC Case Management and Analysis :

  • Perform KYC progression analysis for generating reports on periodic basis
  • Blocker clearance - connect with production and provide guidance in understanding challenges that blocking file to progress
  • Investigate and analyze the data provided to translate it into meaningful reports
  • Prioritization of streams of review HR, LR20%, NRD, RHP etc
  • Offlinepletion processing

Problem Solving & production process improvement :

  • Understand key stakeholder KYC review and remediation challenges and provide appropriate KYC technical resolution (strategic and tactical where appropriate) solutions / workaround
  • Analyse available KYC business information from existing tools to identify process improvements opportunity for increasing the KYC timeliness and productivity
  • Participate in regional KYC production meetings to resolve KYC blockers and to shareernance update
  • MIS Function :

  • Be the key coordinator in working with regional production teams and Data MI Analyst with good understanding on the ask and collate requirements for data quality, and support the setting up of data management and dataernance processes
  • Generate and distribute management reports in accurate and timely manner when necessary
  • Be the go to individual for applicable MIS that are made available for production team to allow for smooth operations and easy artefact maintenance
  • Ensure traceability of data and able deep dive and investigate issues to self-solve or collaborate with various stakeholders.
  • Provide rmendations to update current MIS to improve reporting efficiency and consistency
  • Provide strong reporting and analytical information support to management team
  • Coordinate in generating both periodic and ad hoc reports as needed
  • Suggest Tableau Dashboard build whenever it's required for various stakeholders to monitor KYC operations performance
  • Provide periodic or ad hoc support to extract information using SQL in a timely manner
  • Other coverage :

    Full KYC end-to-end exposure and participation in supporting files review in progress, missing in transition and backend correction through Break Resolution Forum

    Your Skills and Experience :

  • KYC Experience - Excellent experience in KYC knowledge in multiple jurisdictions if possible
  • Business Improvement - Business process improvement experience who can drive excellent root cause analysis to create more effective information processes
  • Analytical - make sense of data and statistics in order to understand the best strategies to apply
  • Data modelling -integrate data from multiple sources according to standards and best practices
  • Statistic Knowledge - analyse historical data for forecasting and root cause analysis
  • Interpersonal skills - MIS analysts interact with all levels of apany's stakeholders in order to implement their technology solutions and process improvements
  • Writing skills - MIS analysts research, prepare, and write a variety ofplex reports and analysis
  • Experience in Data tools (good to have, not mandatory) :
  • Data Visualization Tool ( Tableau, Power BI) experience is a must
  • SQL skills is a must
  • Alteryx / Looker Experience
  • Phyton Experience
  • Highly preferred to have Excel and Access Visual Basic
  • Power Platform Experience
  • Educations and Other Qualifications :

  • Bachelor's degree in Business Administration, Finance, or a related field
  • Experience in banking industries with strong KYC knowledge.
  • Analytical and problem solving skillsbined with excellent written and verbalmunication skills with the ability to cater to demanding stakeholders
  • 5+ years of experience in KYC with good exposure in MI, Data Analytics, or a related field
  • Strong analytical and problem-solving skills
  • Excellentmunication and presentation skills
  • Ability to work independently and confidently and as part of a team
  • Strong understanding of business principles and practices
  • Proficiency in Microsoft Office Suite, SQL, and Power BI
  • How we'll support you :

  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • Training and development to help you excel in your career
  • About us and our teams

    Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.

    Deutsche Bank & Diversity

    Our values define the working environment we strive to create - diverse, supportive and weing of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

    We promote good working relationships and encourage high standards of conduct and work performance. We wee applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and aremitted to providing a working environment free from harassment, discrimination and retaliation.

    Click here to find out more about diversity and inclusion at Deutsche Bank

    We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinkingmercially, taking initiative and working collaboratively.

    Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

    We wee applications from all people and promote a positive, fair and inclusive work environment. Job ID R0271298

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    Management Management • Kuala Lumpur, Malaysia