PMO Manager

Oliver James Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Overview

Join to apply for the PMO Manager role at Oliver James . Our client, a leading multinational insurance corporation, is seeking a PMO Manager to support the Head of Operations Transformation during a large-scale transformation project. This role will focus on governance support of the Programme Director.

We are seeking a PMO Manager to oversee governance, delivery, and project tracking for a high-impact operations transformation program within the insurance sector. This role will ensure transparency, accuracy, and alignment across multiple workstreams, while supporting market leads to effectively use tools and processes.

Responsibilities

• Manage governance and delivery tracking for a $70M transformation program, ensuring data accuracy and transparency.
• Provide guidance and education to market leads on tool usage and process adherence.
• Track and report progress across multiple workstreams (e.g., claims, servicing, data, and people).
• Facilitate Steering Committee meetings , including agenda preparation, minutes, attendee tracking, and follow-ups.
• Monitor and mitigate project risks through regular reviews and updates.
• Oversee financials and project accounting , ensuring budget adherence and reporting accuracy.
• Collaborate with Programme Leads on key areas like CRM, claims, and contact center initiatives.

Requirements

Seniority level

Employment type

Job function

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