Service Engineer

We are seeking a skilled and proactive Service Engineer to join our team. The ideal candidate will play a crucial role in supporting our advanced oncology medical equipment, ensuring optimal performance and enhancing patient care through installation, commissioning, and maintenance. If you are passionate about medical technology and possess a strong background in engineering, we want to hear from you!

Responsibilities

Installation, commissioning, and ongoing maintenance of medical equipment.

Conduct field testing and troubleshoot medical systems to promptly identify and resolve issues.

Execute preventive maintenance practices.

Provide technical support and training to customers, focusing on delivering quality service while identifying the root causes of equipment breakdowns.

Build strong relationships with customers, ensuring high levels of satisfaction through effective problem-solving and timely responses to their needs.

Maintain accurate records of all service-related information to ensure transparency and accountability.

Assist in the development of junior service engineers by providing guidance in troubleshooting equipment service matters.

Requirements

Possess a Degree in Electrical and Electronic Engineering, Biomedical Engineering or equivalent.

At least 2 years of relevant working experience in a medical field is added advantage; however, fresh graduates are encouraged to apply.

MUST possess own car transport.

Willing to travel within state / outstation and overseas.

Good command of English and Bahasa Malaysia (both verbal and written).

Good technical diagnostic and problem-solving skills and ability to work under pressure.

Proactive self–starter with initiative and capable to work independently.

Team player with good organization, interpersonal and communication skills.

What we offer

Growth with Guidance : Coaching, hands-on learning, and continuous development opportunities with exposure to advanced medical technology.

Recognition & Rewards : Annual Increment, Bonuses, and Performance-Driven Culture.

Wellness & Flexibility : Comprehensive benefit and flex wellness program for you and your family.

Employee Engagement : Engaging team activities, company trip - both local and overseas.

Company background

Abex Medical System Sdn Bhd (ABEX) is a long-established sales & services provider of medical equipment & solutions in the healthcare industry since 1981, and we are renowned for innovation and the ability to meet the ever-changing demands of the marketplace. At ABEX, we recognize that one of the most important forces in our organization is our people. Our global workforce with combined strengths is the key to our success as a leading medical equipment company in Malaysia / the region. Working with us means being a part of a team that values professionalism, dynamism, and creativity. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

Field Service Engineer / Field Service Technician

6d ago

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