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Product Specialist

Product Specialist

Suu Balm : Good Pharma DermatologyGeorge Town, Pulau Pinang, Malaysia
17 hours ago
Job description

About the Company & Brand Background

Suu Balm is a uniquely differentiated range of skincare products for people with dry, itchy, sensitive or eczema-prone skin developed at one of the world's leading dermatology hospitals.

We offer an exceptional skincare range meticulously crafted by an expert dermatologist at the National Skin Centre in Singapore.

Currently, Suu Balm has made its mark in over 10 countries across Asia, the UK, and Ireland, with an impressive global sale of over 2 million tubes sold. As we continue to experience remarkable growth and expansion, we warmly welcome talented and enthusiastic individuals to be part of our team.

Why Join Suu Balm?

At Suu Balm, we're not just a skincare brand—we're a team that's passionate about making a real difference in people's lives. Here's why working with us could be an exciting opportunity for you :

1.  Grow With Us, Both Personally and Professionally

We're a fast-growing company where you'll be at the centre of the action. This means plenty of opportunities to take on meaningful projects, learn new skills, and see the impact of your work firsthand. If you're someone who loves to grow and be challenged, this is the place for you.

2.  We Value and Reward Your Hard Work

At Suu Balm, we believe in recognizing and rewarding the effort you put in. That's why we offer :

  • Competitive Salary :

A pay that matches your hard work and contributions.

  • Performance Bonuses :

    • Achieve great results, and we'll reward you for it.

  • Profit-Sharing :

    • When the company succeeds, you succeed too.

    But we know a great job is more than just a paycheck - it's about feeling supported and appreciated. That's why we also provide :

  • Comprehensive Health and Medical Insurance :

    • Your well-being matters to us.

  • Wellness Allowance :

    • For the little things that keep you feeling great.

  • Paid Time Off :

    • Recharge, relax, and come back ready to shine.

  • Monthly Suu Balm Product Allowance :

    • Love and use the products you help create

  • Education Support :

    • Continue learning and growing with us.

    3.  Learn and Grow with an Amazing Team

    At Suu Balm, we value teamwork, open communication, and respect. We celebrate wins together, share ideas, and support each other, making everyone feel they belong.

    You'll also work with talented teams across Singapore, Malaysia, Indonesia, Hong Kong, and the Philippines. Through workshops, learning sessions, and company events, you'll gain valuable experience and grow alongside passionate people.

    The Opportunity :

    As a Product Specialist (Medical), you will oversee promoting, marketing, and distributing Livemed Sdn Bhd products through assigned medical channels. As a Product Specialist, you are expected to identify new opportunities to increase product sales, investigate and resolve customer complaints, and negotiate the terms of sale with customers strategically in order build Business in Medical.

    We are serious about looking for a candidate with an excellent work attitude, most importantly accountable, trustworthy and a team player who demonstrates close collaboration within the organization. This position is required to travel interstate between Penang, Kedah and Perlis on a scheduled basis

    Sales Target Achievement :

  • Consistently meet or exceed sales targets through strategic territory management.
  • Utilize efficient time management, optimal resource utilization, and apply good selling skills engaging HCPs with consultative selling to grow business in assigned territory.

    • Daily Planning and Execution :

  • Plan, schedule, and organize daily tasks to meet potential HCPs
  • Able to use outlook calendar and CRM system to schedule monthly call plan.
  • To gauge potential of HCPs enabling customer segmentation for effecting call plan and execution.

    • Networking and Relationship Building :

  • Proactively establish and maintain strong networks with Key Opinion Leaders (KOLs) and decision makers.
  • Build close rapport with healthcare professionals and internal personnel.

    • Business Development :

  • Identify and develop new business opportunities with both existing and potential customers.
  • Engage in merchandising activities with hospital retail pharmacies.

    • Professional Interactions :

  • Demonstrate attentiveness and responsiveness when interacting with healthcare professionals.
  • Assist in organizing and conducting meetings, talks, seminars, continuous medical education (CME), continuous medical discussion (CMD), and Blitz sessions to promote brand image and product awareness.

    • Sales Support and Promotion :

  • Effectively use all sales support materials and clinical papers to gain recommendations, prescriptions, and endorsements from healthcare professionals.

    • Market Analysis and Strategic Planning :

  • Analyze sales reports, competitor information, and market intelligence.
  • Develop actionable and tangible sales plans to expand customer base and to grow business by account level.

    • Product Differentiation and Customer Service :

  • Differentiate products from competitors and address customer issues confidently and appropriately.
  • As a Product Specialist, you are expected be the subject matter expert in the therapeutic area – product, disease, and market

    • Sales Tracking and Reporting :

  • Update and maintain sales tracking reports to maximize territory effectiveness.

    • Additional Responsibilities :

  • Take ownership of and excel in any additional tasks assigned by management.

    • Continuous Learning and Growth :

    Demonstrate a strong desire to acquire knowledge and advance within the company through continuous learning and personal growth.

    What you'll need to succeed :

    Diploma or Degree in Science / Medical, or related disciplines (or equivalent)

  • Innovative, result-oriented, self-motivated, and resilient, with the ability to relate to diverse groups of people.
  • Strong interpersonal, communication, time management, presentation, and analytical skills also digital / computer savvy.
  • Possess your own transport and a valid driving license.
  • Strong interpersonal, communication, time management, presentation, and analytical skills.
  • Willingness to travel extensively, covering the assigned territory.
  • At least 1 year of experience in Pharma / Medical sales, specifically dealing with healthcare professionals and the pharmaceutical industry. Experience in dermatology is an added advantage.
  • Experience covering other regions would be an added advantage.
  • Proficiency in English, both written and spoken.
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    Product Specialist • George Town, Pulau Pinang, Malaysia