Product Trainer cum MerchandiserSunway Multicare Pharmacy • Central George Town, Penang, Malaysia
Product Trainer cum Merchandiser
Sunway Multicare Pharmacy • Central George Town, Penang, Malaysia
2 days ago
Job descriptionTrain outlet staff on product knowledge and selling points. Support in-store product activations and promotional activities. Ensure outlets actively recommend products to end customers. Check stock levels, expiry dates, and product displays. Ensure correct pricing, POSM materials, and shelf placement. Monitor competitor activities and share market intelligence. Check stock availability during visits. Inform immediately when products are Out-of-Stock (OOS) or low in quantity. Track outlet sell-through trends and provide timely updates. Highlight market trends and customer insights for management review. Suggest improvement ideas for sales growth and marketing support. Carry out other related duties or ad-hoc tasks as and when required by the superior. Bachelor’s Degree in any field (preferably in Marketing, Sales, Retail Management, or related disciplines) Well versed in English and Malay; Mandarin is an added advantage due to the nature of supplier communication. Able and willing to travel within the northern region, with occasional travel to HQ in Selangor for meetings. Strong communication and interpersonal skills. Independent, proactive, and willing to travel extensively. Fresh Graduates or experienced candidate are encouraged to apply. This position operates under a remote working arrangement, with travel required as needed. Associate Full-time Sales, Training, and Customer Service Retail Health and Personal Care Products
This role is part of the Housebrand Team and is responsible for managing assigned outlets to ensure product availability, visibility, and sell-through . This position focuses on strengthening brand presence through effective merchandising execution, outlet staff training, and fostering strong relationships with retail partners to drive overall brand performance.
Responsibilities
Outlet Coverage & Relationship Building
- Visit assigned outlets on a pre-approved schedule – Monthly action plan.
- Build strong rapport with outlet staff, pharmacists, and supervisors.
- Act as the key contact point for outlet-level inquiries and issues.
Product Training & Promotion
Inventory Management
Reporting & Feedback
Submit weekly outlet visit reports (sales, feedback, competitor activities).
Others
Job Requirements
Seniority level
Employment type
Job function
Industries
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Merchandiser • Central George Town, Penang, Malaysia
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