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CRM Specialist

CRM Specialist

Alpha Iota BPO Sdn BhdKuala Lumpur, Malaysia
30+ days ago
Job type
  • Quick Apply
Job description

Join Our Alpha Iota Family, Where Everyone Wins!

  • Hybrid Working
  • Learning & Development Programs to Upskill Yourself
  • Lucrative Salary Package
  • Health and Wellness Perks & Benefits
  • Motivating and Supportive Teams
  • Quarterly Team Events
  • and lots more!

Are you a tech-savvy go-getter who loves turning data into action? Join us as a CRM Specialist and make a real impact on how we connect with our customers!

What would you be doing :

  • CRM System Management : Keep our CRM running smoothly, and set up workflows, dashboards,
  • and reporting tools.

  • Dive into Data : Ensure clean, actionable data and deliver insights that drive smart decisions.
  • Optimize & Automate : Streamline processes and boost efficiency with automation tools.
  • Customer Engagement : Shape strategies to keep customers happy and coming back.
  • Empower the Team : Train team members on CRM features, functionalities, and best practices.
  • To be successful in this role, you will need to have :

  • 2-3 years in CRM platforms like Salesforce, HubSpot, or Zoho.
  • Skills in data analysis, reporting, and CRM automation tools.
  • Strong understanding of CRM best practices and strategies for customer lifecycle management.
  • Problem-solver with sharp attention to detail and excellent communication.
  • Keen to understand more?

    Send your resume to recruitment@alphaiotabpo.com today and let’s chat!

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    Specialist Specialist • Kuala Lumpur, Malaysia