Mobility & Workforce Operations Executive
DKSHPetaling Jaya, Selangor, Malaysia1 day ago
Job descriptionManage work permits, visa applications, and regulatory documentation for expatriates Coordinate expatriate insurance, medical benefits, travel logistics, and onboarding support Liaise with immigration authorities and government bodies for approvals and submissions Lead internal and external audits related to workforce operations Prepare and submit quarterly audit reports to management Ensure compliance with statutory regulations and JTK Human Rights policy Develop and maintain SOPs and job aids for operational consistency Drive process improvements and automation initiatives to enhance efficiency and reduce costs Lead or support system enhancement and process alignment projects Ensure timely completion of requests and reports within SLA timelines Respond effectively to evolving business needs and stakeholder demands Build and maintain strong relationships with internal and external stakeholders and vendors Facilitate effective communication and collaboration across departments Travel to other locations as required for operational support and coordination Bachelor’s degree in Human Resources, Business Administration, or related discipline Minimum 2 years of experience in People Operations or workforce mobility Strong understanding of HR principles, vendor management, and regulatory frameworks Excellent interpersonal, communication, and negotiation skills Knowledge of statutory requirements related to foreign worker employment and expatriate management Ability to work independently and collaboratively in a fast-paced environment Must be based in or willing to work at Kelana Jaya, The Ascent (HQ)
Mobility & Workforce Operations Executive
Job Summary
We are seeking a proactive and detail-oriented Mobility & Workforce Operations Executive to manage end-to-end mobility processes for foreign workers and expatriates. This role involves vendor coordination, regulatory compliance, audit support, and operational excellence across workforce logistics and welfare.
Responsibilities
Vendor & Workforce Management
- Liaise with foreign and local manpower agencies to manage workforce supply and demand
- Oversee vendor deliverables related to lodging, transportation, and worker welfare
- Validate and verify attendance, overtime, and payment records for foreign and outsourced workers
Expatriate & Immigration Coordination
Audit & Compliance
Process & Operational Excellence
Stakeholder Engagement
Job Requirements
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Operation Executive • Petaling Jaya, Selangor, Malaysia