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Kulai, Johor
Customer Service Officers
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Customer Service Officers
GENTING SIMON SDN BHD
Johor, Indahpura,, Malasia
30+ days ago
Job description
Responsibilities
Organize the Information Center and Genting Lounge effectively to ensure smooth operations daily.
Provide relevant information to customers on Genting Highlands Premium Outlets.
Ensure that the Information Center is clean and tidy.
Ensure wheelchairs and strollers are maintained in a good condition.
Attend to daily administrative and cashiering work e.g. opening and closing daily sales.
Ensure that Savings Passport issued is updated.
Ensure that all tour group arrivals are handled efficiently.
Ensure that there is standby parking ticket for lost ticket usage.
Storing customer’s luggage or belongings.
Ensure customer grievance / disputes / complaints are handled tactfully and efficiently.
Requirements
Poses at least SPM level or above.
Minimum 1 year of relevant experience in customer service.
Strong interpersonal and communication skills.
Willing to be based at Genting Highlands Premium Outlets, Genting Highlands.
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Customer Service • Johor, Indahpura,, Malasia
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