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Executive, Client Solutions Support (Maternity Relief - 6 months contract)

Executive, Client Solutions Support (Maternity Relief - 6 months contract)

Zuellig PharmaShah Alam, Selangor, Malaysia
30+ days ago
Job description

Executive, Client Solutions Support (Maternity Relief - 6 months contract)

Zuellig Pharma (ZP) is one of the largest healthcare services groups in Asia. Our purpose is to make healthcare more accessible. For over 100 years, we have partnered with healthcare companies to realize opportunities in Asian markets. We focus on Distribution, Clinical Reach, Sales & Marketing, Patient Centered Services, and Community Pharmacies.

Purpose of the Role

  • To support all related transactions from Clients and / or Client Key Account Management team and ensure all transactions are attended or processed accurately within the timeline.

What You’ll Do

  • Receive, manage and process accurately all relevant requests from clients and / or Client Key Account Management team via eZCS or emails to ensure the requests are attended to in a timely manner.
  • Assist and support Client Key Account Management team with client stock take.
  • Foster close working relationships with team members in client services and all operational departments; communicate, follow-up on operational transactions, and ensure administrative procedures are compliant in Zuellig Pharma Malaysia.
  • Work with other team members in different business units to ensure smooth administrative / operational procedures in compliance with company policy.
  • Provide information and coordination with internal departments – warehouse and respective business units.
  • Attend, participate in, and conduct internal meetings including cross-functional meetings; support and participate in cross-functional projects when assigned.
  • Understand the company digital tools and support services; effectively use our tools, apps including their features and benefits to address client needs.
  • Perform other duties as assigned when required.
  • What will make you successful

  • Must-Have :
  • Diploma or Bachelor Degree in a relevant field
  • Minimum 3-4 years’ working experience in a related field
  • Advantage to Have

  • Familiar with SAP system
  • Commitment to fostering an inclusive environment where employees can learn, grow, and achieve shared success
  • Champions diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly
  • Opportunities to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region
  • Flexibility to balance work and personal life while pursuing career growth through empowering opportunities
  • Total Rewards program designed to support overall well-being
  • #J-18808-Ljbffr

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    Client Executive • Shah Alam, Selangor, Malaysia