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E-Commerce Executive

TW KAFEN SDN BHDKuala Lumpur, MY

23 days ago

Job description

Manage daily operations of our e-commerce stores including order processing, logistic and inventory matters -Ensure all e-commerce platforms (Shopee / Lazada / TikTok and etc) are operating smoothly and effectively, which includes sales promotions, campaigns,discounts, inventory replenishment, adherence to all platform metrics etc. -Provide timely and effective customer service by addressing enquiries and resolving pending issues promptly to ensure customer satisfaction and maintaining chat response rate required by the platforms -Liaise with marketing to handle promotions and social media shoutouts across platforms -Helping maintain proper documentation and data entry tasks. -Perform other ad hoc duties as assigned and required by the management. [Apply now at https : / / my.hiredly.com / jobs / jobs-malaysia-tw-kafen-sdn-bhd-job-e-commerce-executive]

Preferred Malay. -Experience with prominent e-commerce platforms (such as Shopee, TikTok, Lazada, and etc.) -Fundamental knowledge of e-commerce processes, encompassing product listing enhancement and campaign oversight. -Basic knowledge of Microsoft Excel / Google Sheets. -Well-organized,detail-focused, and adept at handling multiple tasks concurrently. -Proactive and capable of taking the initiative in daily operations. -Familiar with the Malay market and Malay influencers. -Good communication skills (English and Malay) Understand Chinese is a plus. -Eager in learning and passionate about e-commerce.

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Executive Executive • Kuala Lumpur, MY