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Contract Specialist-chinese speaking

Contract Specialist-chinese speaking

OracleKuala Lumpur, Kuala Lumpur, Malaysia
9 days ago
Job description

Oracle Federal Territory of Kuala Lumpur, Malaysia

Oracle is a Fortune 100 company best known for its database software. Oracle is ranked as the world's largest database management company with US$100M in sales and 4,500 end users in 55 countries.

Our Mission

To provide a predictable, scalable, high quality, contracts service, by understanding customer intent and aligning Oracle teams in order to ensure compliant execution.

Our Values (AWARE)

  • A gile
  • W illing to Challenge the Status Quo
  • Be A ccountable
  • R espond with Sense of Urgency
  • E ngage to Build Trust

Job Description

  • The incumbent Deal Specialist creates, validates and processes contract documentation using Oracle's standard document templates, a set of contract options and in accordance with Oracle's policies and business approvals, in response to requests received from Sales.
  • The incumbent Deal Specialist follows defined engagement guidelines to liaise with other Deal Management teams, Finance, Legal, and other groups across Oracle to ensure policy compliance and mitigate corporate risk.
  • The incumbent Deal Specialist may work in a multicultural environment and cover multiple countries and / or lines of business. The work is fast paced and seasonal in nature, corresponding with Oracle’s quarterly and annual fiscal cycles.

    • Responsibilities

  • Drafting complex / nonstandard contracts or agreements for assigned Oracle line of business, country, by utilizing approved standard and non-standard options to address all contract variations requested by Sales.
  • Validate & Ensure prepared documents are in compliance with Oracle guidelines and policies (including Oracle’s business practices, pricing, licensing and revenue recognition principles) in order to mitigate Oracle's risk.
  • Project manage deals by collaborating and bringing all teams such as Finance, Legal, Compliance, sales, DPOs etc on one single platform.
  • Ensure all non-standard contract terms have been appropriately approved by Oracle in accordance with the relevant Oracle Global Approval Matrix and reflect all negotiated commitments.
  • Advises and assists Sales on what approvals are necessary for non-standard / Complex transactions.
  • Support internal teams by interpreting terms already included in drafted documents as well as providing advice on non-standard terms prior to the finalization of a document.
  • When a Deal Manager is managing a deal, partner with the Deal Manager with Customer Centric approach to ensure that stakeholder expectations and deliverables are met. When a deal is not being managed by a Deal Manager, act as the primary contact for the contracting process for internal business partners.
  • Maintain knowledge of contract processes, systems, tools and applications.
  • Customer Centric - Identify / anticipate problems and initiate actions to ensure Customer requirement are delivered efficiently.
  • Other responsibilities may be deemed appropriate by Oracle management.

    • Desired Competencies

  • Change Agility

    • Adapt to change by showing willingness to adjust to the changing environment

  • Accept change – Embrace policy, process and organizational structure changes
  • Demonstrate resilience in times of change or uncertainty
  • Ability to build networks and rapport with diverse groups.
  • Collaborates cross functionally to deliver on shared objectives
  • Communicating for Impact

    • Gain mutual understating and create a ‘win-win’ outcome with sales and other stakeholders

  • Maintains professionalism in the face of difficult conversations or emails
  • Competitive Edge

    • Demonstrate understanding of customers’ needs and how to meet them

  • Takes proactive steps to make improvements in efficiency, effectiveness and productivity.
  • Leadership

    • Lead by example, personally modelling positive values, behavior and work practices

  • Project confidence, expertise and authority
  • Mastering Complexity

    • Handles requests with clear understanding of policy, guidelines and makes appropriate decisions

  • Gathers data and understands root cause of the issue while working towards resolution
  • Performance Drive and Execution

    • Understands what level of performance is expected and how to get support if required

  • Perseverance towards delivery and takes personal accountability for own performance.

    • Experience & Qualifications

  • Worked independently within defined policies and procedures with minimum or no supervision
  • Outstanding organizational skills and attention to detail.
  • Working effectively under time critical deadlines.
  • Excellent written, verbal, interpersonal, and analytical communication skills.
  • Proficient in MS Office.
  • BA / BS degree;
  • Business Management / Finance Certification or equivalent certificate. (Legal certification would be an added advantage).
  • Experience in drafting contractual documents.
  • Minimum 2+ years relevant business experience (preferably contracts management and drafting experience)
  • Experience with Oracle's application software preferred

    • Seniority level

    Mid-Senior level

    Employment type

    Full-time

    Job function

    Legal, Writing / Editing, and Customer Service

    Industries

    IT Services and IT Consulting and Software Development

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    Speaking • Kuala Lumpur, Kuala Lumpur, Malaysia