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Product Specialist / Senior Product Analyst - Regional Payroll

Product Specialist / Senior Product Analyst - Regional Payroll

BIPO SERVICE MALAYSIA SDN. BHD.Kuala Lumpur, Kuala Lumpur, Malaysia
15 days ago
Job description

Product Specialist / Senior Product Analyst - Regional Payroll

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Established in 2010 and headquartered in Singapore, BIPO is a global payroll and people solutions provider. Our comprehensive total HR solutions include our Human Capital Management (HCM) suite, Global Payroll Outsourcing (GPO) and Employer of Record (EOR) service across 160+ global markets.

We are better connected to support companies’ payroll and people solutions needs through a global network of 40+ offices, four R&D centres, and business partners across 160+ markets. To date, we have served 560,000+ headcounts and 3,300+ clients.

Purpose :

The job holder must ensure the payroll products are aligned and according to the employment and statutory regulations for the payroll countries. He / she must equip himself / herself with the payroll products knowledge and capable to perform his / her job independently. He / she may comprehend the requirements and regulations provided by local / regional team of the payroll countries, analyze and provide system solution diligently and able to write in Payroll Functional Specification.

Key Responsibilities :

  • Regional payroll product’s system solution provider.
  • Analyze and test the functionality of the payroll product reported by the local / regional team and inform the party if there is any change request required by the System.
  • Business Process Analysis and provide system solution for any enhancement / customization / new functionality request brought up by the local / regional team.
  • Understand employment and statutory regulations for the payroll countries and align with the System.
  • Request for change if there is any discrepancy found from the Payroll System against the regulations for the payroll countries.
  • Able to write Payroll Functional Specification that is understandable by all parties (including Research and Development and Quality Assurance Teams).
  • Take overall responsibility and meet the deadline and work demands.
  • Lead and coach / guide other junior team members who need help / guidance.
  • Ensure the key performance indicators set are met.
  • Offer to take additional responsibilities as and when required.

Interaction with Other Departments :

  • Follow up with Project Management / Service Delivery / Support Team on Enhancement, Customization and / or New Functionality Request for the payroll products.
  • Follow up with Research and Development and Quality Assurance Teams on Enhancement, Customization and / or New Functionality payroll product related request from local / regional team (if applicable).
  • Others :

  • Involvement in Quality Action for the regional payroll products.
  • Other duties as and when assigned.
  • Requirements :

  • Degree in Information System / Payroll / HR or equivalent.
  • Applicants MUST possess at least 3-5 years of HRMS Products experience.
  • Preferably Regional payroll experience in Implementation, Support and / or System Testing.
  • Extensive knowledge of Payroll Product Analysis, Solution Design, Testing, writing in Payroll Functional Specification and Basic SQL.
  • Demonstrates proactiveness, initiative and personal accountability to meet network demands.
  • Able to work independently in a fast‑paced and high‑demand environment.
  • Preference to have experiences in HRMS (either in Product / Implementation / Testing).
  • #J-18808-Ljbffr

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    Payroll Analyst • Kuala Lumpur, Kuala Lumpur, Malaysia

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