MSC Technician - Mobile Phone / Gadgets
Diagnosis and troubleshooting Mobile phone / gadget / devices to identify hardware and software issues
Use designated diagnostic tools and software to accurately pinpoint problems
Replace or repair damaged components, including screens, batteries, charging ports, and buttons
Clean and remove dust, debris, or moisture affecting device performance
Skillfully disassemble and reassemble mobile devices, avoiding damage
Conduct soldering to repair small components on circuit boards
Thoroughly test repaired devices to ensure all functions work correctly
Perform quality control checks to meet industry standards and ensure customer satisfaction
Planning and scheduling repairs, make sure fulfill SLA requirement
Stay updated on the latest mobile device models, technologies, and repair techniques and get involved in monthly case sharing
JOB REQUIREMENTS
Educational / Professional Qualification : Bachelor’s degree qualification in a relevant field; and have local maintenance qualification certificates;
Work Experience : 2 years of mobile phone testing and maintenance experience are preferred
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Technician • Kuala Lumpur, Kuala Lumpur, Malaysia