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Executive Client Management Administration
DKSH Malaysia Sdn BhdPetaling Jaya, Selangor, Malaysia17 hours ago
Job descriptionDemonstrate basic client management and communication skills Proven advanced numeracy and quantitative analysis Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint) Demonstrate appreciation and respect for cultural sensitivities especially in cross-country / -cultural interactions Demonstrate fluency in local language and ideally in English, both written and spoken
Support the day-to-day operations of client accounts to ensure smooth client business integration and drive growth of clients
- Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
- Conduct business analysis to understand market situation and clients' requirements to support development of business plans
- Prepare documents on business integration, including processes and system setups
- Prepare report and track the accuracy of clients' profit and loss
- Upload of trade deals / price maintenance / stock reservation.
- Preparation of business review data.
- Preparation of monthly billing report
- Claim matching in our system (Exceedra)
- Coordinate with internal DKSH departments to ensure all operational issues / service complaints are resolved effectively and timely
- Prepare relevant documents for business communications and business review meetings
Coordinate and communicate all planned activities to all operational departments and Business Units
Demonstrate basic understanding of clients' industry / business / products
Certificate / diploma in Business Administration, or equivalent
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Administration Executive • Petaling Jaya, Selangor, Malaysia