Senior System Analyst

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description

• Involve in Banking application's production level L3 support.
• Liaise with the production support team for incidents reported, provide investigation and coordination with vendor, tester, user and L1 / L2 team to identify root cause and fix / improvement.
• Manage and review testing scope with testing team. Support testing of fixes and implementation to production.
• Manage and review vendor fixes and support PI.
• Investigate Ctrl-M batch job failures and provide workarounds upon failure.
• Proactively monitor production PBI for closure. The role will require this activity to be performed on an end to end basis, across functional domains and technologies experience to handle BAU L3.
• Support includes middleware patching, OS patching and certificate renewal support.
• Solid knowledge and working experience in J2EE applications and / or Microsoft Dynamics.
• Should be an expert in databases like MSSQL and / or Oracle.

Job Description - Grade Specific

L3 Production Support with experience in Java and Oracle DB.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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