Partner Key Account Manager (Japanese)

Overview

Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Malaysia.

Who We Are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients.

Let's talk about the cool stuff you do at Axi! The role is to improve the performance and partner experience across entire partner lifetime journey from acquisition, onboarding, retention to nurturing.

Your EDGE Assignment / You Will

• Responsible for developing a solid and trusting relationship with IB and affiliate partners in the assigned market.
• Responsible for acquiring quality partner in the market and onboarding that partner smoothly to our partner management system.
• Responsible for complying partner tier policy whilst maintaining the partner acquisition performance.
• Single point of contact for all partner business.
• Handle complaints from partners in accordance with established internal policies and deliver compliance approved responses to partner when requested.
• Responsible for professional, sound, healthy communication, and relationship with partner.
• Responsible for improving partner business in terms of trading volume, net fee revenue and active number of customers under partner in the market.
• Responsible for proper partner business planning in quarterly basis and execute agreed strategy to grow market.
• Work closely with trade marketing, IB product manager and local conversion / retention team to drive partner business growth.

Are you the one?

Axi\'s bag of delights

Axi\'s interview journey

We want to inform all prospective candidates that Axi\'s designated Employer of Records (EOR) in Malaysia is TDCX. As part of our commitment to legal compliance, all Axi Malaysia employees will be officially working under TDCX Malaysia.

Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment any fees related to the recruitment of the candidate represented in the unsolicited resume.

At Axi, we prioritise creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.

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