Implementation Consultant (SaaS)

About Our Client

This large organization operates within the Technology & Telecoms industry, offering cutting-edge SaaS solutions to a wide range of clients. The company is known for its innovative services and commitment to delivering excellence in technology implementation.

Job Description

• Manage end-to-end implementation of SaaS solutions, ensuring timely delivery and client satisfaction.
• Collaborate with clients to gather requirements and configure software to meet their needs.
• Provide training and support to clients during the onboarding process.
• Identify and resolve technical issues during implementation and escalate when necessary.
• Work closely with internal teams to ensure seamless integration of solutions.
• Develop and maintain documentation for each implementation project.
• Contribute to the improvement of implementation processes and best practices.
• Build and maintain strong relationships with clients to encourage long-term collaboration.

The Successful Applicant

A successful Implementation Consultant (SaaS) should have :

• A degree in Computer Science, Information Technology, or a related field.
• Experience with SaaS solutions and implementation processes (Preferably Monday.com)
• Strong problem-solving skills and attention to detail.
• Excellent communication skills to liaise with clients and internal teams.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Familiarity with integration tools and APIs is a plus.

What's on Offer

• Competitive salary ranging from MYR 65,000 to MYR 72,000 per annum.
• Attractive commission structure to reward performance.
• Opportunities for professional growth in a supportive environment.
• Exposure to the latest technologies in the SaaS sector.
• A permanent position with a reputable organization in Kuala Lumpur.

If you are passionate about technology and enjoy working directly with clients, this role in the Technology & Telecoms industry could be the perfect fit for you. Apply now to join a thriving team!

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