Technical Support Engineer

Technical Support Engineer | Electronic Engineer | Up to RM5000 | Kulai

Position : Technical Support Engineer / Electronic Engineer

Salary Package : RM3500 - RM5000

Working Location : Kulai , Johor

Company Background : Electronic Factory (Singapore Based company)

Working Hours : 8.30am-5.30pm

Working Days : Monday to Friday

Overall Responsibility :

Responsible for troubleshooting network problems for the software development team for their released software.

Job Descriptions :

Works directly with customers to resolve hardware, software, licensing issues.

Assists customers with reported product failure, taking actions to resolve issues.

Investigates and tests customer problems in a lab environment with hardware and software.

Stays current on networking technologies and new product offerings.

Requirements

Degree / Diploma in Electrical / Electronic Engineering / Computer Science.

Bilingual in English and Chinese (to communicate with Chinese customers).

Strong communication skills (written and verbal).

Knowledge of different network operating system implementations and installations

Expertise in troubleshooting networking protocols in WLAN technologies , 802.11n, 802.11ac and 802.11ax

Minimum 1-year working experience

Job Type : Full-time

Pay : RM3, RM5,000.00 per month

Work Location : In person