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Technical Support Engineer
ViTrox Corporation BerhadPenangMalaysia, Penang, Malaysia30+ days ago
Job descriptionDiploma / Bachelor's / Master's Degree in Science and Engineering, preferably in Engineering (Electrical & Electronics / Mechatronics / Mechanical), Computer Science / Studies, Science & Technology, or equivalent. 1 - 2 years of working experience in customer service and support for vision inspection machines is an advantage. Customer-oriented behavior and mindset. Possess own transport and be willing to travel when required. Flexible, responsive, and able to work long and irregular hours if necessary. Fresh graduates are encouraged to apply.
Broaden your horizon! Join our Technical Support Engineering team!
As a Technical Support Engineer, you will :
- Experience satisfaction in supporting customers with technical challenges related to vision inspection machine system setup, maintenance, and troubleshooting at customer premises.
- Have the opportunity to travel locally and abroad, building strong customer relationships by providing knowledge transfer to customers or sales channel partners on system setup, maintenance, and troubleshooting skills.
- Broaden your engineering skills by working closely with the R&D Team on quality and design improvements based on customer feedback.
Requirements :
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Technical Support Engineer • PenangMalaysia, Penang, Malaysia
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