If you are looking to excel and make a difference, take a closer look at us…
We are seeking Telesales Executives who are passionate about Sales and those who wish to fast-track their banking career.
Functional
- Engage customers for cross sell purpose via phone in promoting HLB credit cards / personal loan by using probing, qualifying and closing skills;
- Generate additional leads through referrals for acquiring New-To-Bank customers;
- Cross sell and up sell to existing customers with an array of credit card portfolio products;
- To explain HLB product offering, product promotions and to pre-qualify prospect based on specific credit criteria;
- To ensure daily and monthly productivity target is achieved and exceed sales performance indicators set by management;
- To maintain and uphold service standards ensuring it is complying to the compliance and consistency of Code of Conduct & Ethics policy in cards and personal loan acquisition effort at all times;
- Keeping abreast with competitive issues, products and the financial market;
- Active participation in providing feedback during discussions;
- Fostering positive relationship with team members within team and department;
- To carry out any other duties as directed by the management.
Organizational
Adhering to department process and procedures in complying to audit, regulatory, and compliance;Respect the HLB culture & take an active role in the communities;Participate and display team work in all aspects of work, projects and assignments, Group Management Programs etc. at all times.Education / Qualification
Minimum SPM and above;Good communication and interpersonal skills.Experience :
2 – 3 years in the sales industry, preferably in a Telemarketing environment, is an added advantage;Fresh graduates are welcome to apply;Good command of English / Bahasa Malaysia / Cantonese / Mandarin languages. Multi-lingual skill will be an added advantage.Able to work under pressure, aggressive and result-orientated;Vacancies are available at Hong Leong Bank, Tower A, PJ City Development, 15A, Jalan 219, Section 51A, 46100 Petaling Jaya, Selangor (Office Base).