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Customer Service
Big Freight SystemsShah Alam, Selangor, Malaysia1 day ago
Job descriptionCoordinate daily shipments (air, sea, and trucking) with clients, partners, and carriers. Handle booking arrangements, shipment tracking, and ensure timely updates to customers. Prepare and check shipping documents (BL, DO, permits, invoices). Liaise with customs, warehouse, and transport teams for smooth operations. Provide excellent customer service by addressing client inquiries and issues promptly. Support the sales team with rate quotations and follow-ups when necessary. Maintain accurate filing and documentation for shipments.
Job Types : Full-time, Permanent, Fresh graduate
Pay : RM2, RM2,600.00 per month
Benefits :
- Additional leave
- Flexible schedule
- Maternity leave
- Opportunities for promotion
Work Location : In person
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Customer Service • Shah Alam, Selangor, Malaysia