Client Operations Officer, Custody Settlements M / F

Overview

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Reporting to the Manager, you will be responsible to ensure treatment of cash and security instructions received from CACEIS IS clients are in line with prescribed market, net-asset-value (NAV) and treasury deadlines.

The role will support Luxembourg region with working hours of 9 : 00am-6 : 00pm, Malaysia time.

Responsibilities

• Ensure completion of all trades under STE environment as well as manual trades are completed within agreed timeframe.
• Ensure queries on trades, are resolved in timely manner. This also includes queries on STE and manual trades.
• Ensure outstanding items are assigned and individual departments / financial institutions are chased for resolution.
• Ensure that all instructions are processed to a high standard of accuracy.
• Ensure all trades are posted according to procedure.

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