Customer Service Part Time KL East Mall (In Store)

Overview

The Worlds Largest Sports Retailer is recruiting passionate sports people for our Customer Service Team at our Decathlon KL East Mall Store!

Love sports? Customer focused? Looking for a retail career with a difference? A student? If yes, this could be the perfect role for you!

Responsibilities

• Delight all customers / sport users through the relationship and the sales of products and services on all channels.
• Take initiatives and be proactive to delight our customers.
• Be able to manage accurate data collection and entry.
• Give accurate information to customers' inquiries regarding products / services offered by the company.
• Communicate with related departments / partners to resolve customer issues promptly.
• Ensure that our users / customers have a seamless checkout experience.
• Manage and optimize back-end cash floats and balances.
• Assure the safety of teammates and users / customers at the work place.
• Share sport passion and positive energy with users / customers locally.
• Represent the first and last in-store image of our company; be professional at managing customer demands and expectations.

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