Middleware Support Engineer_113

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Position Summary

The Middleware Support Engineer in Allianz Technology Malaysia, Regional Delivery Center (RDC) is responsible for providing technical support and maintenance for middleware systems that enable application integration and data exchange. This role involves monitoring middleware environments, diagnosing and resolving issues, and collaborating with development and IT teams to ensure seamless operations. The ideal candidate will have strong problem-solving skills, technical expertise in middleware technologies, and the ability to work effectively in a fast-paced environment

Position Summary

The Middleware Support Engineer in Allianz Technology Malaysia, Regional Delivery Center (RDC) is responsible for providing technical support and maintenance for middleware systems that enable application integration and data exchange. This role involves monitoring middleware environments, diagnosing and resolving issues, and collaborating with development and IT teams to ensure seamless operations. The ideal candidate will have strong problem-solving skills, technical expertise in middleware technologies, and the ability to work effectively in a fast-paced environment

Key Responsibilities

• System Monitoring : Monitor middleware environments to ensure optimal performance and availability.
• Issue Resolution : Diagnose and resolve middleware-related issues, including performance bottlenecks, connectivity problems, and integration failures.
• Maintenance and Upgrades : Perform regular maintenance and patch / upgrades of middleware systems to ensure they are up-to-date and secure.
• Support and Troubleshooting : Provide technical support to application developers and IT teams regarding middleware-related queries and issues.
• Documentation : Maintain accurate documentation of middleware configurations, processes, and issue resolutions.
• Collaboration : Work closely with application development teams and IT support staff to ensure seamless integration and operation of middleware solutions.
• Security Management : Implement and maintain security measures to protect middleware environments and ensure data integrity.
• Continuous Improvement : Identify opportunities to optimize middleware performance and improve support processes.
• Any other duties when deemed necessary. Completing projects on various issues when needed.
• Cloud Management : Deploy, manage, and monitor cloud-based infrastructure. Implement and manage cloud security measures to protect data and systems.
• Automation : Develop and implement automation scripts and tools to improve system efficiency and reduce manual intervention.
• Global Collaboration : Work with global teams to manage and deliver globally managed services. Coordinate with global teams to ensure alignment and consistency in service delivery.
• Any other duties when deemed necessary. Completing projects on various issues when needed.

Key Requirements

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Information Technology

Industries

Financial Services and Insurance

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