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Credit Recovery
HyredJohorMalaysia, Johor, Malaysia1 day ago
Job descriptionMinimum qualification : SPM (Sijil Pelajaran Malaysia). Prior experience in credit recovery is an added advantage. Strong communication and negotiation skills. Goal-oriented and comfortable working with performance targets. Proficient in Bahasa Malaysia and English. Basic proficiency in Microsoft Office (Excel, Word, Outlook). Able to work independently with minimal supervision. Must possess a valid D / DA driving license. Immediate availability is preferred. Fresh graduates are encouraged to apply (starting at RM3,000). Annual medical check-up (for leaders and staff aged 30+ with 1 year tenure) Meal allowance Housing allowance Education assistance Medical, life, and accident insurance Position allowance (Instructor and Leader roles) Birth allowance Loyalty award Cleaning and attendance incentive Team entertainment allowance Bereavement allowance Field visit allowance Accommodation allowance (for field visits)
Responsibilities
- Conduct field visits to customer residences or business premises to collect information.
- Gather updated contact details through visits (e.g. new phone numbers, addresses).
- Assist the collections team in making repayment arrangements with customers.
- Support outstation collection efforts as needed.
- Develop plans and strategies to improve recovery outcomes.
- Monitor and follow up closely on delinquent accounts across different stages.
- Provide workable solutions to customers for repayment.
- Perform any other related duties as assigned.
Requirements
Staff Benefits
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Credit • JohorMalaysia, Johor, Malaysia