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Application Engineer

Application Engineer

PSG, a Dover companyMalaysia, Malaysia
30+ days ago
Job description

The Application Engineer is responsible for providing technical and sales support for the products of both industrial and Hydro. He / she will develop and execute a strategy for providing technical and sales support to the ROA Sales Managers, Distributors and Customers in the APAC Region.

Essential Duties and Responsibilities

  • Support field installation and work closely with sales team to provide the customer with an appropriate solution & application, using technical product knowledge and analytical skills.
  • Provide telephone and email technical support.
  • Create training programs and conduct on-site trainings for RSMs, distributors and customers on both Industrial and Hydro Systems complete product line.
  • Establish and maintain relationships with customers to make customer technical issues / requirements understood and addressed in a timely manner.
  • Document technical data generated by the assigned project consistent with engineering policies and procedures. Complete all required GCS in a timely manner.
  • Provide customers’ feedback to our R&D organization to ensure continual improvement.
  • Continual updating of internal products and changing OEM requirements.
  • Travel to customer locations as required.
  • Ability and willingness to travel up to 50%, including international.

Qualifications / Requirements

  • Major in Engineering, bachelor’s Degree in Electrical / Electronics / Mechanical Engineering (preferred)
  • Minimum 3 years’ experience of technical support for related electronics products
  • Excellent communication skills, learning capability, self-motivator, a good team worker.
  • Multi-lingual (written and spoken) in English as a must in this role.
  • Basic computer skills – Outlook, Word, PowerPoint and Excel
  • Ability to read schematic drawings and technical documents.
  • Solid basic understanding of electrical, electronics, hydraulics and mechanics.

    • Seniority level

  • Entry level

    • Employment type

  • Full-time

    • Job function

  • Machinery Manufacturing

    • Referrals increase your chances of interviewing at PSG, a Dover company by 2x

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    Application Engineer • Malaysia, Malaysia