Internship Customer Service Executive

RESPONSIBILITIES : - Receive or conduct calls to provide product information and nutritional advice to customers, to encourage on conversion and retention of brands usage - Maintain records of telephonic interactions - Data entry and maintenance of customer databases - Ensure that the service delivery to customers is of excellent quality - Work closely with marketing / product managers to deliver brand knowledge to customers - Perform other job-related duties as requested by supervisor. - Persuasion Persuading others to change their minds or behaviour. - Learning Strategies Selecting and using training / instructional methods and procedures appropriate for the situation when learning or teaching new things [Apply now at https : / / my.hiredly.com / jobs / jobs-malaysia-afj-careers-resources-job-internship-customer-service-executive]

REQUIREMENTS : - Candidate must possess at least SPM / Diploma or Advanced Diploma or Bachelor's Degree in Food Technology / Nutrition / Dietetics, Nursing, Medical Science, Pharmacy / Pharmacology or equivalent. - At least 1 year(s) of working experience in the related field is required for this position. - Fresh grads encourage to apply – Full training provided - Preferably Junior Executives specializing in Customer Service or equivalent. - Candidate must be able to converse in English / Bahasa Malaysia and Mandarin.