E-Commerce Executive / Assistant

Corvan is hiring an E-Commerce Assistant / Executive to support the team in managing online stores across brand.com, Shopee, Lazada, and other platforms. You will gain exposure to all aspects of e-commerce operations while contributing to the company’s growth.

Responsibilities

• Omnichannel Strategy & Execution : support and execute e-commerce growth strategies across brand.com, Shopee, Lazada, and emerging platforms; identify platform-specific pain points and coordinate corrective actions; collaborate with account managers from each platform to gain strategic support, unlock promotional opportunities, and troubleshoot performance issues.
• Platform Operations Management : manage product listings, pricing updates, campaign execution, and on-site merchandising across all platforms; work with the marketing team to roll out updates during mega campaigns, product launches, and stock clearance events; tailor product copy, visuals, and content structure for each platform; collaborate with design and content teams to improve user journeys and highlight key features, especially for higher-ticket items.
• Customer Insight, Optimization & Performance Reporting : monitor and analyze platform data (CTR, bounce rate, session duration, conversion rates, traffic sources, AOV); identify underperforming SKUs or pages and improve them using A / B testing and enhanced USPs; conduct competitive benchmarking; build dashboards to track KPIs across platforms; liaise with the supply chain to ensure stock readiness and smooth last-mile delivery; troubleshoot logistics and delivery issues to maintain customer satisfaction.
• Platform Compliance & Policy Updates : stay informed about platform rules, advertising tools, and policy changes on Shopee, Lazada, and brand.com; ensure listings, vouchers, and promotions comply with policies and local regulatory requirements.

Requirements

Working hours & location

Monday-Friday (9 : 30am-6 : 30pm). Working in Kuala Lumpur / Petaling Jaya, Malaysia.

We value open, direct, and respectful communication and strive for continuous improvement.

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