Customer Service cum Telemarketing
Foreversun TradingKuala Lumpur, Kuala Lumpur, Malaysia30+ days ago
Job descriptionAssist in verifying customer repayment. Tele-sales via online platform (Response to customer enquiry via whatsapp / telegram / phone call / FB / IG) ( Cold calling not required) Notify existing customer on promotion details by blasting message / SMS. Processing membership application. Managing membership bonus points and redemption Communicating and coordinating with colleagues as necessary. Social Media Marketing (Vendor management & Managing platform content eg : Telegram, FB, IG channel) Providing feedback on the efficiency of the customer service process.
(Apply now at #J-18808-Ljbffr
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Customer Service • Kuala Lumpur, Kuala Lumpur, Malaysia