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Teammates (Customer Service Representative) - Mandarin Speaker

TaskUsPetaling Jaya, Selangor, Malaysia

2 hours ago

Job description

Overview

What does a TaskUs Teammate really do? Think of yourself as the backbone of the company, the employee that will provide the best and world-class customer experience to your clients.

Responsibilities

Provide customer satisfaction and experience
Meet and exceed client mandated KPI's (Key Performance Indicators)
Be aware of TaskUs policies and keep things confidential
Provide feedback to management concerning possible problems or areas of improvement
Participate in training to improve work performance

Qualifications / What we're looking for

Is willing to work on shifting rotation schedules

Is willing to work on-site at Damansara Uptown

Has call experience (a plus but not required)

Fresh graduate is very much encouraged to apply

Has strong verbal, written & comprehension skills in Traditional Mandarin as Teammates are required to support Taiwan Market.

Is computer literate and proficient in Windows OS, Apple OS X, MS Office & Google applications

Meets the typing requirement (30 WPM for Voice)

We’re looking for new Teammates who are ready to be ridiculous with Us.

Are you this ridiculously good? Then TaskUs is for you.

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Customer Service Mandarin Speaker • Petaling Jaya, Selangor, Malaysia