Merchant Onboarding Executive

TabSquare.AI Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Company Description : Tabsquare is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Tabsquare provides AI-powered technology solutions for the F&B industry. Through Tabsquare's solutions, restaurants can efficiently manage orders, process payments, and effectively engage with their customers. TabSquare assists partner restaurants in driving higher sales, streamlining operations, and delivering an enhanced customer experience.

Job Description : We are looking for a motivated Merchant Onboarding Executive to assist with the company’s efforts to implement our products at client locations. This position is responsible for coordination with customers, sales team and inputting all information necessary into the product database for existing and new project implementations. Accuracy and attention to detail is essential for this position. Data entry experience or knowledge of an ecommerce business is preferred.

The Employee will be required to work as per Singapore or Australia timings, as defined by her reporting manager.

Responsibilities :

• Coordinate with the Operations and Sales team to get restaurant menus and pictures in structured format.
• Enter new Menu information, update existing Menu information into the product database
• Liaise with Design team for timely roll out designs for new installations
• Transcribe information accurately and in a timely manner
• Own and report on the performance of assigned accounts, providing insights and updates as needed
• Serve as the key point of contact throughout the onboarding process, ensuring a smooth and efficient experience for new merchants
• The Employee, as per business needs, may be required to undertake any other such duties as may be assigned in line with the employee’s position, skills, and capabilities.

Qualifications :

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