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Sales Associate (Lifecycle Sales)

Sales Associate (Lifecycle Sales)

Heidelberg Malaysia Sdn BhdGeorge Town, Penang, Malaysia
1 day ago
Job description

Sales Associate (Lifecycle Sales : Consumables, Service and Parts) based in Penang, Malaysia.

Desired Profile :

  • Candidates with an academic background in Science, Engineering, or Printing Technology are preferred.
  • Should possess approximately 3 to 4 years of experience in selling consumables, Service and Parts within the Printing or Graphic Arts industry.
  • Experience in using sales analytics tools such as CRM, Salesforce, or equivalent platforms, along with proficiency in MS Office, is required.
  • Must be open to travel and demonstrate strong interpersonal skills and a collaborative team-oriented approach.
  • Reference will be given to candidates currently local to Penang and residing in Penang with English, Chinese reading and writing capability.

Job Summary :

  • The candidate should have a strong understanding of the complete sales cycle, achieving sales targets, providing monthly sales forecast and customer support.
  • Promote actively Consumables, Service and Parts and building customer relationships.
  • Leading the day-to-day management of the sales cycle using Salesforce or similar Sales management tool and use sales analytics from Salesforce tools for planning, leading and closing the business deals.
  • Gathering, analyzing and interpreting data to understand customer preferences, market trends, market shares and competitive strategies.
  • Facilitating the growth of overall sales by providing the customer a comprehensive solutions approach.
  • Gathering, analyzing and reporting on customer feedback to improve products, services and customer experience.
  • Overall responsible for customer account management.
  • Take ownership for timely collection of the products sold as per the credit guidelines and update finance and sales coordinator.
  • Partner with the service team and share timely necessary information to support the customers for their end to end requirements.
  • Collaborate with fellow Sales account manager (Equipment) to sell complete solution to the customer.
  • Reports to Head of Sales.

    • Seniority level

  • Entry level

    • Employment type

  • Full-time

    • Job function

  • Sales and Business Development.
  • Industries : Machinery Manufacturing

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    Sales Associate • George Town, Penang, Malaysia