This job offer is not available in your country.

Inside Sales (Sale Support)

EPSKuala Lumpur

30+ days ago

Job description

Inside Sales (Sale Support) Posting Date : 21 Apr 2025 | Close Date : 20 Jul 2025

Job Summary :

To provide end-to-end sales support role — you’ll be involved throughout the sales process, from handling customer inquiries to assisting with order fulfillment and post-sales support, working closely with the sales team to ensure a smooth experience for the customer. It’s not a direct sales role, but it plays a key part in the overall sales cycle.

Job Scope :

Answering inbound sales calls and responding to customer inquiries promptly and effectively
Proactively reach out to existing customers to identify new sales opportunities
Collaborate with the sales team to develop and implement sales strategies
Provide accurate and up-to-date information about our products and services
Responsible for order fulfillment process, invoicing, and other administrative sales tasks
Maintain detailed records and reports on sales activities and customer interactions
Identify and address customer concerns, ensuring a positive experience

Requirements :

Min 3 years of experience in an inside sales or customer service role, preferably within the Administration & Office Support or Client & Sales Administration industry

Strong communication and interpersonal skills, with the ability to build rapport with customers

Excellent problem-solving and decision-making abilities

Proficiency in Microsoft Office, SAP B1 and customer relationship management (CRM) software

A customer-centric mindset and a commitment to providing exceptional service

Ability to work efficiently in a fast-paced, target-driven environment

Sub Specialization : Administration;Back-end Support Type of Employment : Permanent Minimum Experience : 3 Years Work Location : Kuala Lumpur

If you encounter difficulties, please click here for technical assistance.

Create a job alert for this search

Sales Support • Kuala Lumpur