MindPec is a young and dynamic company which is Service-Focused and Customer-Oriented. Our Company is a community of passionate, purpose-led individuals who believe in service with quality.
The Role
- Reviewing Online Videos / / Content / Complaints / Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work / material
- Reviewing / updating contents on a popular social media platform
- Audit of content received and sharing for Social Media Upload
Ideal Profile
You have at least 1 year experience within a Customer Success role, ideally within the Other Services industry.You are a strong team player who can manage multiple stakeholdersYou are a self-starter and demonstrate a high level of resilienceYou pay strong attention to detail and deliver work that is of a high standardProficiency in Native Language Japanese OR Korean (Read / Speak / Write)Good command over verbal & written English languagePrior work experience in a LPO / Regulatory work , Social Media platforms is a plusAwareness of current affairs and events in the respective markets / countriesMature & analyticalHigh on team work and engagementWhat's on Offer?
Fantastic work cultureA role that offers a breadth of learning opportunities