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Supplier Management Manager

Supplier Management Manager

SuperpakJohor Bahru, Johor, Malaysia
30+ days ago
Job description

A Supplier Management Manager plays a critical role in overseeing an organization supplier relationships, performance, and compliance.

Their main objective is to ensure suppliers deliver goods or services in line with business expectations regarding quality, cost, delivery, and risk.

Responsibilities

  • Supplier Performance Monitoring

Track and evaluate supplier performance using KPIs (e.g., OTIF, quality, cost variance).

  • Conduct regular performance reviews and audits.
  • Manage supplier scorecards and improvement plans.
  • Relationship Management

    • Maintain strong, strategic relationships with key suppliers.

  • Act as the main point of contact for escalations and dispute resolutions.
  • Facilitate collaboration and communication between internal teams and suppliers.
  • Supplier Selection & Onboarding

    • Participate in supplier evaluation and selection processes.

  • Lead supplier qualification, due diligence, and onboarding.
  • Ensure compliance with regulatory, legal, and internal standards.
  • Contract & SLA Management

    • Develop, review, and manage supplier contracts and Service Level Agreements (SLAs).

  • Ensure terms are met and manage renewals, changes, or terminations.
  • Identify and assess supplier-related risks

    • Identify and assess risks (e.g., financial, geopolitical, operational).

  • Develop mitigation plans and conduct supplier risk assessments.
  • Cost & Value Management

    • Collaborate with procurement and finance teams to achieve cost savings.

  • Look for opportunities to drive value beyond cost, such as innovation, sustainability, or service quality.
  • Compliance & Ethics

    • Ensure suppliers comply with CSR, sustainability, and ethical sourcing policies.

  • Monitor adherence to data protection, anti-bribery, and trade compliance requirements.
  • Continuous Improvement

    • Drive continuous improvement initiatives with suppliers.

  • Encourage process innovation and supply chain optimization.

    • Need help with integrated packaging solutions?

    Share with us your packaging needs and our team would send you a copy of the quotation for your requirements.

    Headquartered in Singapore since 1985, SuperPak is an ISO 9001 : 2015 and ISO 14001 : 2015 certified integral packaging service provider and global leader of environmental sustainability.

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    Manager Management • Johor Bahru, Johor, Malaysia