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Information Technology

Information Technology

MSIG Insurance (Malaysia) Bhd Registration NoKuala Lumpur, Kuala Lumpur, Malaysia
2 days ago
Job description

IT Services, Support Analyst & Senior Support Analyst

Full-Time

  • Manage and resolve IT Helpdesk logs and other application support in relations to application related issues.
  • Maintain and standardize documentation related to production support.
  • Perform data extraction and document according to standards required.
  • Perform analysis on the IT Helpdesk log to prevent recurrence and to minimize the logs reported.
  • Coordinates and supports user acceptance testing including post implementation activities when required.

Job requirement

  • Degree in computer-related disciplines.
  • Minimum 2-5 years relevant experience in insurance application support.
  • Programming and Insurance operational exposure is an advantage.
  • Technical aptitude and analytical skill.
  • Proactive and committed to achieve objectives, service level and positive work attitude.
  • Business focused and system efficiency analysis.

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    Information Technology • Kuala Lumpur, Kuala Lumpur, Malaysia