Client Relationship Manager

About the Role

We are seeking a dynamic and motivated Client Relationship Manager to be the key contact person for our IT solutions company (backend services). This is a newly created role, offering the opportunity to directly contribute to the company's growth by building strong client relationships and driving new business opportunities.

Key Responsibilities

Act as the main liaison between clients and the company, ensuring excellent client engagement and satisfaction.

Manage client relationships with a balance of 30% farming (managing existing accounts) and 70% hunting (new business development).

Conduct client visits, presentations, and meetings to introduce and promote the company's IT solutions and services.

Collaborate with the technical and pre-sales team (20+ IT professionals) to prepare proposals, solutions, and presentations tailored to client needs.

Work closely with the Country Manager and management team to execute business development strategies and close deals as a team.

Maintain accurate records of sales activities, client interactions, and pipeline opportunities.

Represent the company with professionalism and build long-term trusted relationships with clients.

Requirements

Possess own transport and willing to travel frequently within Klang Valley and occasionally outstation.

Proven experience in sales, business development, or client relationship management, preferably in IT solutions or related industries.

Strong interpersonal and communication skills with the ability to build trust and rapport with clients.

Confidence in conducting presentations and client engagements.

Ability to work independently while being a team player in closing deals.

Technical knowledge is not required at entry; training and support will be provided by the pre-sales / technical team.

Why Join Us

Be part of a company with a high staff retention rate and single-digit turnover over the years.

Work in a supportive team culture where technical experts accompany you to deliver solutions.

Clear career growth opportunities

Job Type : Permanent

Pay : RM5, RM10,000.00 per month

Benefits :

• Health insurance

Experience :

Work Location : In person