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Area Manager

Area Manager

Koong Woh Tong Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
19 hours ago
Job description

Location : Based in Klang Valley (frequent travel required)

About Us

Koong Woh Tong is an award-winning health and wellness brand, widely recognized for our dedication to product quality, customer service, and innovation. As we expand our Halal-certified retail network, we are seeking an experienced and proactive Area Manager to lead and support a cluster of outlets, ensuring operational excellence and compliance with Halal standards.

Your Responsibilities

  • Oversee and manage daily operations across multiple Halal retail outlets
  • Ensure strict compliance with Halal, food safety, and company SOPs
  • Drive sales performance, customer satisfaction , and overall outlet efficiency
  • Coach and lead a team of supervisors and retail staff to meet and service standards
  • Conduct regular site visits to monitor outlet conditions, inventory, and staff performance
  • Identify training needs and implement development plans for team members
  • Handle manpower planning, scheduling, and recruitment support
  • Review sales reports, operational feedback, and provide improvement strategies
  • Serve as a key liaison between outlets, Head Office, and regulatory bodies
  • Support new store openings and operational rollouts as needed

What We’re Looking For

  • Minimum Diploma / Degree in Business Management, Retail Management, or a related field
  • At least 5 years of experience in a multi-outlet retail or F&B management role
  • Strong knowledge of Halal regulations and practices is required
  • Excellent leadership, communication, and interpersonal skills
  • Proficient in Bahasa Malaysia and English.
  • Analytical mindset with ability to interpret operational data and drive improvements
  • Willing to travel regularly and work on weekends and public holidays
  • Own transport is required
  • What We Offer

  • Annual bonus and salary review
  • Opportunity to grow with a reputable and Halal-certified brand
  • Supportive work culture and professional development opportunities
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    Manager • Kuala Lumpur, Kuala Lumpur, Malaysia