Location : Based in Klang Valley (frequent travel required)
About Us
Koong Woh Tong is an award-winning health and wellness brand, widely recognized for our dedication to product quality, customer service, and innovation. As we expand our Halal-certified retail network, we are seeking an experienced and proactive Area Manager to lead and support a cluster of outlets, ensuring operational excellence and compliance with Halal standards.
Your Responsibilities
- Oversee and manage daily operations across multiple Halal retail outlets
- Ensure strict compliance with Halal, food safety, and company SOPs
- Drive sales performance, customer satisfaction , and overall outlet efficiency
- Coach and lead a team of supervisors and retail staff to meet and service standards
- Conduct regular site visits to monitor outlet conditions, inventory, and staff performance
- Identify training needs and implement development plans for team members
- Handle manpower planning, scheduling, and recruitment support
- Review sales reports, operational feedback, and provide improvement strategies
- Serve as a key liaison between outlets, Head Office, and regulatory bodies
- Support new store openings and operational rollouts as needed
What We’re Looking For
Minimum Diploma / Degree in Business Management, Retail Management, or a related fieldAt least 5 years of experience in a multi-outlet retail or F&B management roleStrong knowledge of Halal regulations and practices is requiredExcellent leadership, communication, and interpersonal skillsProficient in Bahasa Malaysia and English.Analytical mindset with ability to interpret operational data and drive improvementsWilling to travel regularly and work on weekends and public holidaysOwn transport is requiredWhat We Offer
Annual bonus and salary reviewOpportunity to grow with a reputable and Halal-certified brandSupportive work culture and professional development opportunities#J-18808-Ljbffr