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Platform Experience Strategy & Operations Analyst - TikTok Shop - Malaysia
Platform Experience Strategy & Operations Analyst - TikTok Shop - MalaysiaTikTok • Kuala Lumpur, Kuala Lumpur, Malaysia
Platform Experience Strategy & Operations Analyst - TikTok Shop - Malaysia

Platform Experience Strategy & Operations Analyst - TikTok Shop - Malaysia

TikTok • Kuala Lumpur, Kuala Lumpur, Malaysia
13 days ago
Job description

Platform Experience Strategy & Operations Analyst - TikTok Shop - Malaysia

TikTok Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Responsibilities

  • Organize, lead and coordinate cross-departmental resources to define and support business growth activities.
  • Analyze & identify pain points & opportunities in collaboration with our teams in Southeast Asia to conduct external analysis of market trends, customer behaviors, and competitive positions (e.g. market segmentation and opportunity sizing) to derive findings and recommendations & strategize execution accordingly.
  • Evaluate proposals & initiatives of project owners, and category managers to ensure necessary budget, returns requirements, and business rationales are met
  • Manage project planning, reporting, and promotion. This includes but is not limited to promoting projects, monitoring project progress, managing targets and budgets, controlling budget progress, and reviewing project results. Projects are subject to business requirements.
  • Collaborate with other functional teams to promote the optimization of governance, strategy, data and product teams.

Qualifications

Minimum Qualifications

  • Strong analytical skills, with attention to detail, affinity with numbers, logical and problem solving skills and data-driven thinking with the capability of distilling information for insights & actions, expert on Excel & SQL.
  • Having project management and stakeholder management skills, with experience in driving & communicating complex strategies, & collaborating cross-functionally.
  • Preferred Qualifications

  • Eager to learn and always up to take on new challenges. Experience in fast-changing working environments is strongly preferred.
  • Open to flexible working arrangement outside of regular working hours per business requirements, and open to business travels.
  • BS / MS degree in business and / or marketing related fields
  • Ecommerce experience with understanding of performance metrics, and industry insights
  • About TikTok

    TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

    Why Join Us

    Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

    Diversity & Inclusion

    TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

    Seniority level

    Mid-Senior level

    Employment type

    Full-time

    Job function

    Management and Manufacturing

    Industries

    Technology, Information and Internet

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    Strategy Analyst • Kuala Lumpur, Kuala Lumpur, Malaysia

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