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Customer Service Representative

Customer Service Representative

DevloITPenangMalaysia, Penang, Malaysia
1 day ago
Job description

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Recruiter at Devloit ( Hiring for APAC Region : Malaysia, Chinese , Indonesia , Thailand , Vietnamese ,Korean , Japanese) you can share your resume…

Salary : Upto 4500 Basic + KPI (300) + Shift Allowance (300)

Must open for Rotational shifts

Fresher candidates are welcome

Responsibilities

  • Response and follow up to customer inquiries through live chat, Calls and email.
  • Provide product information to customers.
  • Gather customer feedback and provide suggestions on improving customer service process and experience to superior.
  • Maintain a positive, responsible, empathetic and professional attitude to manage customer satisfaction.

Must haves

  • SPM level or above. Trilingual in English, Chinese and Malay (verbal, written & read).
  • Minimum 1 years working experiences in any customer service role.
  • High stress tolerance and problem-solving skills.

    • Seniority level

  • Entry level

    • Employment type

  • Full-time

    • Job function

  • Customer Service

    • Industries

  • Business Consulting and Services

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    Customer Service Representative • PenangMalaysia, Penang, Malaysia