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Resident Engineer

Resident Engineer

Gloo Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
1 day ago
Job description

Responsibilities :

  • Provide client support and technical issue resolution on products and services;
  • Diagnosing, troubleshooting hardware and software issues and repairing devices;
  • Identify and correct or advise on operational issues in clients' computer systems;
  • Provide pre-sales support in the area of server, storage, networking, video conferencing, cloud solutions, etc;
  • Understanding customer's requirements and provide proposals accordingly;
  • Perform hands-on configuration of networking equipment such as Wireless Access Points, Switches, Firewall, etc;
  • Required to perform onsite service at clients' locations as and when required;
  • Obtain technical certifications that are assigned by Head of Department or Management;
  • Arrange, follow up warranty procedures and process for customer on case assigned.
  • Perform any ad-hoc tasks which may be assigned from time to time

Requirements :

  • Candidate must possess at least a Diploma, Advanced / Higher / Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer / Telecommunication), Computer Science / Information Technology, Science & Technology or equivalent.
  • Required language(s) : English, Bahasa Malaysia.
  • Required skill(s) : Hardware & PC troubleshooting, System Administration and Networking.
  • CCNA certificate will be added advantage.
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Able to work extra hours, independently, full responsibility and with minimum supervision.
  • Possess a valid driving license.
  • Applicants must be willing to work in KL.
  • 1 year contract basis

    • Benefits :

  • Overtime Claim
  • EPF, Socso & EIS
  • Annual Leave / Medical Leave
  • Staff Purchase Scheme
  • Product Training

    • Job Type : Contract

    Pay : RM3, RM4,000.00 per month

    Benefits :

  • Maternity leave
  • Opportunities for promotion
  • Professional development

    • Application Question(s) :

  • What is your earliest possible start date if shortlisted in offer?

    • Experience :

  • IT support : 1 year (Preferred)

    • Work Location : In person

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    Engineer • Kuala Lumpur, Kuala Lumpur, Malaysia