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Admin cum Property Assistant

Admin cum Property Assistant

BTHomestead GroupSelangorMalaysia, Selangor, Malaysia
20 hours ago
Job description

We are a property development, management, and leasing firm based in Petaling Jaya, managing a diverse portfolio of residential and commercial properties. We are committed to delivering professional service with a strong emphasis on regulatory compliance, operational efficiency, and tenant satisfaction.

Position Summary

We are seeking a detail-oriented and proactive Admin cum Property Assistant to support leasing operations, administrative functions, and basic legal documentation. This role plays a key part in ensuring smooth tenancy lifecycle management, accurate records, timely correspondence, and compliance with statutory and contractual obligations.

Key Responsibilities

  • Manage end-to-end leasing documentation : letters of offer, tenancy agreements, renewals, terminations, and related correspondence.
  • Liaise with tenants, landlords, and agents on leasing matters and documentation.
  • Maintain accurate records of lease terms, rental schedules, and tenancy correspondence.
  • Coordinate tenancy onboarding and handovers, including deposits, utilities, and checklists.
  • Monitor lease expiries, notice periods, renewals, rent reviews, and terminations.
  • Support tenant relations by addressing inquiries, coordinating minor requests, and escalating issues as needed.
  • Ensure compliance with regulatory requirements (e.g., stamp duty, tenancy registration) and internal policies.
  • Maintain up-to-date tenancy records, occupancy reports, and rental tracking in the property management system.
  • Assist with invoicing and collections : prepare rent and utility invoices, monitor payments, and elevate arrears.
  • Coordinate with Legal and Finance teams to ensure accurate billing and compliance.
  • Liaise with external lawyers, stamp duty agents, and government bodies for documentation and filings.
  • Draft and review standard correspondence, legal templates, and simple contractual amendments under supervision.
  • Assist the Legal Manager with documentation such as Memorandum of Transfer (MOT) and Strata Title matters.

Office Administration

  • Serve as the first point of contact for incoming calls and walk‑in visitors.
  • Manage incoming and outgoing mail and courier arrangements.
  • Monitor and replenish office supplies, pantry items, and stationery.
  • Support general administrative tasks to ensure smooth daily office operations.
  • Personal Attributes

  • Highly organized, detail-oriented, and able to manage multiple tasks under deadlines.
  • Strong communication and stakeholder management skills.
  • Proactive, with a disciplined approach to follow‑up and escalation.
  • Comfortable handling collections and invoice reconciliation.
  • Professional demeanor when liaising with tenants, vendors, and legal representatives.
  • Resilient under pressure, especially during peak leasing cycles or dispute resolution.
  • Committed to confidentiality, integrity, and service excellence.
  • Remuneration & Benefits

  • Competitive salary based on experience.
  • EPF, SOCSO, and EIS contributions.
  • Medical benefits and annual leave in accordance with company policy.
  • Convenient office location with accessible commuting options.
  • Hybrid Work Arrangement : Work from Office (Mon, Wed, Fri); Work from Home (Tue, Thu).
  • Working Hours : 9 : 00 a.m. – 5 : 30 p.m.
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    Admin Assistant • SelangorMalaysia, Selangor, Malaysia