Associate Implementation Engineer

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you! impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and more, visit . NB! This role is based in Kuala Lumpur, and relocation / visa sponsorship is not offered.

Your Role at impact.com :

Based in Malaysia, the Implementation Engineer manages providing ideal technical solutions for our clients. Working along with the OSMs (Onboarding Success Managers) , this role designs technical implementation plans and proceeds integrations in the post-sale phase. This role should have a certain technology background, able to resolve complex integrations and answer clients’ technical questions. Besides, this role also should be able to provide technical consulting service for prospects in the pre-sale phase, collaborating with Sales. What You'll Do :

Be familiar with company's products and solutions Communicate with clients’ tech teams, proceeding clients’ technical integrations withimpact.com Troubleshooting during technical integrations Collaborate with Onboarding Project Managers pushing forward clients’ onboarding projects What You Have :

1-3 years experience supporting SaaS products Experience within the Affiliate & Partner Marketing space is added bonus! Bachelor degree or above in computer science or information systems, familiar with JS and API development (Strongly Preferred) Experience of technical support or technical integration projects is preferred Ability to learn new concepts quickly Excellent communication / interpersonal skills (Written and Spoken) Written and spoken communication in English at a B2 / C1(CEFR) Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both Primary caregiver leave Training & Development

Learning the advanced partnership automation products

Private Health insurance Mental Health & Wellness care via Modern Health Bi-weekly lunches Fitness Fees Reimbursement impact.com is proud to be an equal opportunity workplace.

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy / maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors. #LI-Hybrid Create a Job Alert Interested in building your career at Impact.com? Get future opportunities sent straight to your email. Apply for this job

• indicates a required field First Name
• Last Name
• Email
• Phone
• Location (City)
• Resume / CV
• Enter manually Accepted file types : pdf, doc, docx, txt, rtf Enter manually Accepted file types : pdf, doc, docx, txt, rtf Why should impact.com hire you for the Associate Implementation Engineer position?
• Are you eligible to live and work in Malaysia?
• Select... What is your contractual notice period? Or potential start date if you are currently unemployed.
• What is your annual basic salary expectation for this role in MYR?
• Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Impact.com’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows : A "disabled veteran" is one of the following : a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability

Form CC-305 Page 1 of 1 OMB Control Number Expires 04 / 30 / 2026 Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number Expires 04 / 30 / 2026 Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at . How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.

Disabilities include, but are not limited to : Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV / AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and / or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit / hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury

Disability Status Select... PUBLIC BURDEN STATEMENT : According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

#J-18808-Ljbffr