Requirements
- Proficiency in both Mandarin and English (written and spoken) to effectively communicate with Mandarin-speaking clients.
- Possess at least 3 years of experience in the beauty or related industry
- Strong communication skills to interact effectively with the management, retail staffs and customers
- Possesses good leadership skills to motivate and lead the outlet staff.
- Be detail-oriented, meticulous, and efficient in completing assigned tasks
- Working location : Pubika, Avenue K, Sunway Pyramid
Responsibilities
Overseeing and coordinating all operations of the branchPlan to ensure achievement of outlet sales target, aligning with company sales policies and strategiesOversee inventory management of the retail outlet, ensuring that outlet is sufficiently equipped with all necessary materials for daily operational needsBridge support between the ground staff and ManagementEnsure that all staff perform their role and responsibilities efficiently and effectively in achieving sales target, good customer service and the upkeep of counterPrepare work schedules and ensure sufficient manpower for all shiftsEnsure that customer care guidelines are adhered toEnsure consistent high quality of customer service is provided in all areasAddress customer issues and concerns promptlyBenefits
5 days workSales incentivesKWSP, SOCSO includedMedical and dental benefitsGood location, easy access to public transportAnnual Medical Check-UpSpecial Birthday PerksExclusive Staff Purchase PrivilegesAdditional Benefits
Performance IncentiveTraining ProvidedSkills
Leadership Customer Service Organisation
Important Information
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