Job Title : System Analysis
Location : Malaysia
Job Type : Full-time
About the Opportunity
Our client is seeking a highly skilled and motivated Senior Systems Engineer for a dynamic hybrid role. This position is the critical technical bridge between business requirements and functional, high-performance applications.
Core Responsibilities
- Systems Analysis : Partner with stakeholders to translate business needs into detailed technical specifications , functional prototypes, and user-friendly applications.
- L3 Troubleshooting & Debugging : Perform deep-level code analysis and debugging on existing applications and SQL scripts to conduct root cause analysis (RCA) , troubleshoot complex issues, and understand application logic.
- Modern Architecture : Apply a strong understanding of modern infrastructure concepts, including CI / CD, microservice architectures, CaaS , and MQTT .
- Quality Assurance : Troubleshoot, test, and find effective solutions for complex coding problems; this includes conducting unit, integration, and functional tests .
- Production Support : Provide essential 24x7 on-call production support (or work scheduled night shifts) to triage, analyze, and resolve high-priority incidents.
- Security & Automation : Implement application security protocols and perform regular security checks. Identify and automate business processes using technology.
- Documentation : Create and maintain comprehensive technical documentation , system flow charts, and operational handbooks for users and other technical teams.
- Project Planning : Assist in estimating the costs of system solutions, developing use cases, and coordinating the testing of new or enhanced applications.
Minimum Qualifications (Must-Haves)
Education : Bachelor's Degree in Computer / Electrical Engineering, Computer Science, or a related STEM field.Experience : A minimum of 2 years of professional experience in a relevant systems engineering, SRE, or L3 support role.Software Implementation : Hands-on experience with the full software lifecycle, including patching, installing, upgrading, and maintenance.Cloud Platforms : Experience with Azure, AWS, or complex SaaS application environments.Microsoft Stack : Strong expertise in Microsoft infrastructure , including Windows Server Administration, MS SQL, Active Directory , and Hyper-V .Scripting : Advanced scripting skills (e.g., PowerShell, Python, JSON, shell scripting ) for automation and troubleshooting.Database : Hands-on experience with PostgreSQL , including both database administration (DBA) and advanced troubleshooting.Integrations : A solid understanding of APIs, data structures, and system integrations.Communication : Strong analytical and communication skills, with the ability to translate technical concepts for business stakeholders.Preferred Qualifications (Nice-to-Haves)
Containerization : Experience with Docker and / or Kubernetes (K8s) .Frameworks : Knowledge of ITIL or other IT service management (ITSM) frameworks.Cybersecurity : A strong understanding of modern cybersecurity standards and best practices.DR / BCP : Experience with Disaster Recovery (DR) and Business Continuity Planning (BCP) .ICS Experience : Experience with reducing cyber risk to Industrial Control Systems (ICS) is a significant advantage.Asset Management : Familiarity with hardware and software asset management.How to Apply
Interested candidates are invited to submit their resume, detailing their experience in production support and systems administration.