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System Analyst
System AnalystSecond Talent • Penang, Malaysia
System Analyst

System Analyst

Second Talent • Penang, Malaysia
2 days ago
Job type
  • Quick Apply
Job description

Job Title : System Analysis

Location : Malaysia

Job Type : Full-time

About the Opportunity

Our client is seeking a highly skilled and motivated Senior Systems Engineer for a dynamic hybrid role. This position is the critical technical bridge between business requirements and functional, high-performance applications.

Core Responsibilities

  • Systems Analysis : Partner with stakeholders to translate business needs into detailed technical specifications , functional prototypes, and user-friendly applications.
  • L3 Troubleshooting & Debugging : Perform deep-level code analysis and debugging on existing applications and SQL scripts to conduct root cause analysis (RCA) , troubleshoot complex issues, and understand application logic.
  • Modern Architecture : Apply a strong understanding of modern infrastructure concepts, including CI / CD, microservice architectures, CaaS , and MQTT .
  • Quality Assurance : Troubleshoot, test, and find effective solutions for complex coding problems; this includes conducting unit, integration, and functional tests .
  • Production Support : Provide essential 24x7 on-call production support (or work scheduled night shifts) to triage, analyze, and resolve high-priority incidents.
  • Security & Automation : Implement application security protocols and perform regular security checks. Identify and automate business processes using technology.
  • Documentation : Create and maintain comprehensive technical documentation , system flow charts, and operational handbooks for users and other technical teams.
  • Project Planning : Assist in estimating the costs of system solutions, developing use cases, and coordinating the testing of new or enhanced applications.

Minimum Qualifications (Must-Haves)

  • Education : Bachelor's Degree in Computer / Electrical Engineering, Computer Science, or a related STEM field.
  • Experience : A minimum of 2 years of professional experience in a relevant systems engineering, SRE, or L3 support role.
  • Software Implementation : Hands-on experience with the full software lifecycle, including patching, installing, upgrading, and maintenance.
  • Cloud Platforms : Experience with Azure, AWS, or complex SaaS application environments.
  • Microsoft Stack : Strong expertise in Microsoft infrastructure , including Windows Server Administration, MS SQL, Active Directory , and Hyper-V .
  • Scripting : Advanced scripting skills (e.g., PowerShell, Python, JSON, shell scripting ) for automation and troubleshooting.
  • Database : Hands-on experience with PostgreSQL , including both database administration (DBA) and advanced troubleshooting.
  • Integrations : A solid understanding of APIs, data structures, and system integrations.
  • Communication : Strong analytical and communication skills, with the ability to translate technical concepts for business stakeholders.
  • Preferred Qualifications (Nice-to-Haves)

  • Containerization : Experience with Docker and / or Kubernetes (K8s) .
  • Frameworks : Knowledge of ITIL or other IT service management (ITSM) frameworks.
  • Cybersecurity : A strong understanding of modern cybersecurity standards and best practices.
  • DR / BCP : Experience with Disaster Recovery (DR) and Business Continuity Planning (BCP) .
  • ICS Experience : Experience with reducing cyber risk to Industrial Control Systems (ICS) is a significant advantage.
  • Asset Management : Familiarity with hardware and software asset management.
  • How to Apply

    Interested candidates are invited to submit their resume, detailing their experience in production support and systems administration.

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    System Analyst • Penang, Malaysia

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