Exec, Legal Operation Consumer Collection

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Functional

• To review accounts / card for instructions to file of POD –monthly & ad-hoc instructions.
• To review / ensure all accounts and cards’ AORO by 3rd party and discharged bankruptcy date updated into system in a timely manner.
• To retrieve & follow up copy of judgment and copy of POD filed from lawyers.
• To prepare / review SOA to ensure the POD amount is in order.
• To allocate and assign filling of POD to panel lawyers according to the approved assignment matrix.
• To ensure the POD instructions are worked and followed-up thoroughly and in a timely manner and check on the POD copy prepared by panel lawyer before proceed with PA execution.
• To update / review / ensure POD status into system & master listings in a timely manner To ensure timely submission of reports.
• To attend to the queries / request from Remedial, solicitors or Insolvency department To escalate to Remedial and sent instructions to panel lawyers on DGI Notice for discharge bankruptcy / rejection of proof of debt / Creditor Meetings. To process and disseminate AKPK BLD / AKPK DMP listing to CCLO team for updates & withhold / discontinue ongoing civil action on a weekly rotation basis.
• To compile and revert AKPK BLD updates to AKPK team and remedial teams on updates on a weekly rotation basis. To liaise with business partners / different departments within the bank
• To disseminate DGI notifications to business units To comply with e-Learning schedules, mandate leave and to attend trainings provided as and when required.