Senior Solution Application EngineerAdvantech • PenangMalaysia, Penang, Malaysia
Senior Solution Application Engineer
Advantech • PenangMalaysia, Penang, Malaysia
30+ days ago
Job descriptionProvide and post sales services to ensure customer satisfaction. Maintain good working relationship with customers by providing solutions and advice based on clients’ needs and requirements. Prepare proposal, solution demo and follow up with customers. Review project specifications, schematic drawings and product selection for proposal. Explore & develop new business opportunities. Support software technical support for IIOT, SIOT, and PaaS solutions. Support technical issues for DFSI & customers based in Malaysia. Project Management, dealing with internal operations for delivery dates, partner negotiation, sales co‑visit and ensuring that sales commitments on technical points are achievable. Provide software technical support including WISE‑PaaS to ASEAN region. Candidates must possess at least a Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Engineering (Electrical / Electronic), Engineering (Mechanization / Mechanical) or equivalent. At least one- or two‑years’ experience in technical support and after‑sales services. Understand well about industrial protocol, system integration and basic wiring knowledge. Knowledge in SCADA system and Industrial Protocol would be an added advantage. Passionate, meticulous and tech‑savvy. Enthusiastic about learning new technology and strong commitment to customer service. Strong creativity & clear understanding of the system’s architecture to generate solutions to cater to customer’s need. Analytical, self‑motivated and a good team player. Good communication and interpersonal skills. Required language(s) : English in both speaking and writing. Proficiency in Mandarin would be an added value.
Advantech is the World’s No.1 Industrial PC manufacturer. We have been an innovator in the development and manufacturing of high‑quality, high‑performance computing platforms since 1983.
Advantech’s corporate vision is to enable an intelligent planet. We are a global leader in the fields of IoT intelligent systems and embedded platforms. To embrace the trends of IoT, big data, and artificial intelligence, Advantech promotes IoT hardware and software solutions with the Edge Intelligence WISE‑PaaS core to assist business partners and clients in connecting their industrial chains. Advantech is also working with business partners to co‑create business ecosystems that accelerate the goal of industrial intelligence.
Our major customers are system integrators serving industrial vertical markets such as building automation, intelligent traffic systems, machine automation, factory automation, environmental monitoring, facility management, automated testing equipment, public services, telecommunications, smart home, logistics management, and medical healthcare.
What We Value
- Customer Partnership and Talent Invigoration
- Integrity and Certitude
- Focused Leadership
Responsibilities
Requirements
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Application Engineer • PenangMalaysia, Penang, Malaysia
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