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Yang Mau Sien TradingMelaka, Melaka, Malaysia1 day ago
Job description线上回答顾客对于网上购物及商品的询问 处理与顾客的通话 分辨及解决顾客需求来达到顾客的满意 了解顾客需求并推荐最适合的产品 能够处理顾客投诉,在最短的时间内提供顾客最好的解决方法 拥有良好的沟通及展现技巧 能够有效的管理时间,熟悉电脑基本操作 通晓中文且有团队协作能力 有经验会优先考虑,只要肯学习提供培训 在冷气办公室中工作 拥有自己的独立办公桌 拥有许多职业发展机会 EPF,SOCSO,Annual Leave,新年Bonus都有
转正后有另外给commission
Answer customer enquiry in relation to ON-LINE shopping of products and services in Shopee / Lazada and so on
- Identify and assess customers' needs to achieve satisfaction
- Understand what customer needed and suggest various product option that available
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- With / Without experience are acceptable
- Working in air-conditioning Office Room
- Have your own independent desk
- Young, happy harmonious working environment
- A lot of career opportunities
- We will provide training as long as willing to learn new things and knowledge
- Anual Leave,MC, EPF & SOSCO will be provided
- 客服 : 1 年 (首选) 工作语言 :
- 华文 (必填)
职位类型 : 全职, 实习生
薪资 : RM2,500.00至RM7,000.00(每月 )
工作经验 :
Work Location : 现场办公
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