Product Specialist (Leapmotor)

Not Your Typical HR — Shaping Talent with Strategy and Creativity

Responsibilities

• Welcome and engage walk-in customers to create a positive first impression.
• Drive sales through excellent service, deep product knowledge, and active promotion.
• Implement operational policies to meet customer needs and achieve brand objectives.
• Provide accurate product and EV incentive information to customers
• Manage sales process by prospecting, following up, maintaining pipelines, up to closures.
• Collect leads, arrange test drives, and qualify potential customers.
• Keep CRM updated with accurate sales, lead, and delivery data.
• Capture and publish content across social media platforms – customer testimonials, behind the scenes, car delivery moment, events and etc.
• Create scroll-stopping short videos and lifestyle content for TikTok, Instagram, XiaoHongShu, and YouTube Shorts.
• Engage with followers and respond to comments or messages where needed

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