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Store Management Trainee-Gurney Plaza Penang

Store Management Trainee-Gurney Plaza Penang

HLA GarmentGeorge Town, Penang, Malaysia
1 day ago
Job description

Store Management Trainee - Gurney Plaza Penang

Overview / Requirements of Assistant Store Manager Recruitment.

Responsibilities

  • Fully responsible for all store operating management, supervising, guiding, and improving employees’ performance to achieve overall sales targets.
  • Motivate staff enthusiasm and help stores achieve monthly sales targets.
  • Actively collect market information and report to the company.
  • Handle customer complaints and problems related to store management.
  • Carry through company instructions and accomplish other tasks assigned by leadership.
  • Stock management involving stock take, ordering, storing, tracking, and monitoring stock levels.
  • Data analysis in the process of cleaning, changing, and processing raw data and extracting actionable information to help business decisions (often presented in charts, images, tables, and graphs).

Qualifications

  • Understanding of retail management fundamentals, including inventory management, sales, and customer service.
  • Strong communication skills to interact effectively with customers, employees, and senior management.
  • Excellent interpersonal abilities to build and maintain relationships with team members and customers.
  • Analytical skills to interpret sales reports, forecast future sales trends, and make informed business decisions.
  • Leadership potential to guide and motivate team members, and to step into a management role in the future.
  • Attention to detail to ensure optimal store appearance, correct pricing, and accurate inventory.
  • Customer service skills to understand and cater to customer needs, handle complaints, and ensure high customer satisfaction.
  • Problem-solving abilities to handle day-to-day challenges, resolve conflicts, and make decisions in the best interest of the store.
  • Ability to adapt to new technologies and systems used in retail management.

    • Requirements

  • Fluent in Chinese and English; ability to communicate in Chinese will be an advantage.
  • Candidate must possess at least a diploma or degree.
  • At least 3-5 years of working experience in related field; experience with LULULEMON is preferable.
  • Preferably a Manager with specialization in Sales- Retail / General or equivalent.
  • Required skill : be familiar with computer operation.
  • Ability to manage and coordinate a team.
  • Strong sense of responsibility, healthy and positive working attitude, good professional ethics and language, writing skills.
  • Must be able to work according to retail shifts, including weekends and public holidays.
  • Good knowledge of spoken English, Mandarin (liaising with Mandarin-speaking customers), and Bahasa Malaysia.
  • Customer service experience is valuable.
  • Fresh graduates without experience are welcome to apply as training will be provided.

    • Benefits

  • Basic Salary + Commission
  • Fast internal promotion
  • Good working environment & culture
  • Training and certification sponsored by the company
  • Medical claim

    • Interested candidate please walk in to the store directly.

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    Penang • George Town, Penang, Malaysia